Privacy Policy

Privacy Policy

Introduction

Welcome to Sunset Desert Safari Dubai’s comprehensive privacy policy. At our website, https://sunset-desert-safari-dubai.terratrek.net (hereafter referred to as “our site” or “we”), we are committed to protecting your privacy and ensuring the security of your personal information. This policy details our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Business and Professions Code (CPA), and California Uniform Consumer Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  • Our official website and any subdomains or variations.
  • All interactive features, applications, and services offered on our platform.
  • User interactions through emails, newsletters, phone calls, or text messages (SMS).

Please note that this policy does not extend to external third-party platforms, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the types of personal data we process and why, based on user interactions with:

  1. Authorized User Account Usage: When you create an account, log in, or use our services as a registered user, we collect and store your account information, including your name, contact details, and login credentials.
  2. Website Visits: We track and record visitor behavior on our site using analytics tools, which may include IP addresses, browser types, referring/exit pages, date/time stamps, and clickstream data.
  3. Communications: If you choose to receive marketing materials, newsletters, or other communications from us, we’ll process your contact information for this purpose. This includes email addresses, phone numbers, and postal addresses.

Personal Data Collection

We collect several types of personal data, including:

  • Account Details: Name, user ID, login credentials (hashed and salted).
  • Payment Information: Credit/debit card details, payment history, billing address.
  • Financial and Purchase Data: Transaction records, order history, product preferences.
  • Mobile Device Identifiers: Unique device identifiers, mobile network information, and location data from mobile apps.
  • Location Data: GPS coordinates, geotagged photos/videos when sharing experiences on our platform.
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Information: User profiles, posts, and interactions shared through social media integration.
  • Product Interest: Information about products viewed, purchased, or added to a cart.

We gather this data through direct user input, server logs, tracking technologies, and third-party partnerships.

Cookies and Tracking Technologies

To enhance user experience and perform analytics, we use cookies and similar tracking technologies:

  • Strictly Necessary Cookies: Essential for basic site functionality, such as maintaining login sessions.
  • Preference Cookies: Remember user preferences, language settings, and ad choices.
  • Analytics Cookies: Track website usage, performance, and user behavior to improve our services.

Users can control most browser types to manage and delete these cookies through their settings or use our Cookie Manager to opt-out of non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified in this policy or as required by law. Once the purpose is satisfied, we securely delete or anonymize the data. This may include:

  • Retaining data for customer support and service improvement (up to 5 years).
  • Compliance with tax regulations and financial records retention (as prescribed by applicable laws).

Your Data Rights

Depending on your jurisdiction, you have various rights regarding personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask us to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Demand the deletion of your personal data in certain circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your data based on legitimate interests, direct marketing, or for scientific/historical research purposes.
  • Non-Discrimination: Assert your right not to be discriminated against for refusing to provide personal data.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section.

Changes to Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for any updates.

Contact Information

For any questions regarding this privacy policy, data protection practices, or to exercise your data rights, please contact us:

  • Email: [email protected]
  • Postal Address: Sunset Desert Safari Dubai, Privacy Team, [Address], [City], [Country]